

If you use USB Redirector Technician Edition to provide services over Internet, then customers will have to enter your public IP address into the Customer Module (see Step 3 above).Īdditionally, your router may require setting up a port forwarding. Step 10: After you have finished servicing the device, you need to remove the customer connection by selecting it in the list and clicking Remove Connection button.Step 8: Once the device is connected, its icon changes to an icon with green check mark.Simply select the device in the list and click Connect button on the toolbar. Step 7: To start servicing the device, you need to connect it to your computer.Step 6: Please follow all the steps in this window.Step 5: After the connection is established, USB Redirector will ask to plug a USB device.Step 4: Once connection with a customer is established, it will be displayed in the program:.If connecting over Internet, please refer the Redirecting Devices over Internet section below. Step 3: Enter technician’s computer address.Step 2: Start Customer Module on the customer’s computer and wait while it initializes.

Customer module is installed in the program’s directory.

It is possible to order a customized Customer Module with your logo.
#Usb redirector software portable#
Comes with a free customer module, an easy-to-use portable application that works on the customer’s side and redirects USB devices to technician. It can be used to service printes, mobile phones, 3G modems, embedded devices or any other USB devices that support servicing over USB cable. It can be used for flashing, programming or any other type of servicing. Thus, it does it in the most efficient way possible. This product was developed with the goal of remote servicing in mind.
#Usb redirector software software#
USB Redirector Technician Edition software product is useful for professionals who provide remote USB device maintenance services, such as flashing, re-programming or other types of service.
